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Code of Conduct

Last updated: 01/12/2025

 

Allied Building Approvals (ab-a) follows the Code of Conduct for Building Surveyors. The Code sets out key expectations for professional behaviour, including acting lawfully, managing conflicts of interest, maintaining records, communicating clearly, and handling complaints.

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If you believe we have not met these obligations, you can contact us at info@ab-a.com.au.

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How We Respond

  • We will confirm receipt of your complaint within 24 business hours.

  • We will contact you within 5 business days to discuss the matter.

  • We may request more information so we can review the issue and provide a response.

  • We will keep you updated while we assess the complaint and outline the steps we will take to address it.

 

If you are not satisfied with the outcome, you may raise the matter with the relevant authority or dispute resolution service.

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For general feedback not related to the Code of Conduct, please email info@ab-a.com.au

 

Issues outside our role or appointment should be directed to the appropriate body (for example, planning matters to local council, or building dispute matters to Consumer Affairs Victoria or DBDRV).

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